Privacy Policy

Boxfy ("we", "our", "us") operates Boxfy IMS. This page explains how we collect, use, and protect data.

Information We Collect

We collect account details (name, email, role), operational CRM data (leads, communication logs), and integration metadata required to connect services such as WhatsApp Business.

How We Use Data

We use data to provide CRM features, manage institute access, send communications, secure login, and maintain service reliability.

Third-Party Integrations

If enabled by admins, we use Meta/Facebook OAuth and WhatsApp Cloud API for business messaging workflows. We do not use social profile enrichment such as friends, birthday, or gender.

Cookies and Advertising

On our public website we remember which page or ad brought you to us (for up to 30 days, in your browser) and save it with your signup or demo request. Meta Pixel and Google tag cookies, which tell us which ads work, load only if you accept them in the cookie banner; you can change your choice any time from "Cookie settings" at the bottom of the site.

Data Security

We apply access controls, role-based permissions, and standard security practices to protect your information.

Your Rights

You may request access, correction, or deletion of your data by contacting us at support@boxfy.co.in.

Contact

For privacy questions, contact: support@boxfy.co.in.